{"id":4437,"date":"2018-05-08T10:14:46","date_gmt":"2018-05-08T10:14:46","guid":{"rendered":"https:\/\/www.roadxs.com\/?p=4437"},"modified":"2024-05-03T13:39:48","modified_gmt":"2024-05-03T12:39:48","slug":"benefits-of-analysing-your-data","status":"publish","type":"post","link":"https:\/\/www.roadxs.com\/insights\/benefits-of-analysing-your-data\/","title":{"rendered":"Benefits of Analysing Your Data"},"content":{"rendered":"

Recently there has been a lot of bad press relating to how companies collect and use the data of their customers.\u00a0 It needs to be stressed that this isn\u2019t the norm.\u00a0 The examples in the press highlight ways in which data is being used immorally for competitive gain and the world is just starting to wake up to such practices.\u00a0 Despite the scaremongering going on surrounding GDPR, GDPR is actually a good thing.\u00a0 It helps prevent the horror stories you see in the papers and ensures companies and organisations comply with data protection regulations.<\/span><\/p>\n

One of the biggest frustrations in the past 12 months has been this concept of \u2018Fake News\u2019.\u00a0 It\u2019s stemmed really from marketing initially and then into the press. Shocking headlines to get you hooked, and studies conducted by \u2018experts\u2019 who are never verified.\u00a0 The worst of these stories are added as clickbait on the Internet to ensure you read the latest study supporting a particular product.\u00a0 Marketing is about getting people\u2019s attention and it worked.\u00a0 Then others tried it and before you know if we don\u2019t know fact from fiction.\u00a0 Then in 2016 along came The Donald\u2026it doesn\u2019t matter whether you love or hate him, he knew how to use it to his advantage (maybe even with a little help \u2013 time will tell).\u00a0 But enough about that\u2026<\/span><\/p>\n

“Data collection used in the right way is a complete game changer”<\/strong><\/span><\/p><\/blockquote>\n

Fake news and GDPR<\/a> have got many worried about what data they can hold and whether it is even ethical to do so anymore.\u00a0 Managed in the right way it is – because it\u2019s your services data.\u00a0 If you misuse it against your privacy policies and procedures, that\u2019s when things go wrong.<\/span><\/p>\n

For example, at Road XS we never sell on the data to anyone else (which is what was happening in the headlines).\u00a0 We only seek to give you the best possible information to support your decision making and funding.\u00a0 We use your data (we are only the data processors) to save you time so that you don\u2019t need to manually create the reports and we use your feedback to improve our reporting so that you can spend time running your services in the most efficient manner possible.<\/span><\/p>\n

\"Road

Get Answers to Big Questions Instantly<\/strong><\/h2>\n

Within Road XS we provide you the raw data of your services in lovely readable charts that you can interact with to bring your data to life.\u00a0 It\u2019s not fake, it\u2019s real and it all works in real-time.\u00a0 What you do with the reporting information thereafter is up to you, but it\u2019s our job to provide you the facts so that you can present your services to the world in a factual and professional manner.\u00a0 That\u2019s using data in the right way as it helps you answer questions such as:<\/p>\n

Why did we have so many cancellations this month?<\/strong><\/span>
\n
\nWhich is our busiest day?<\/strong><\/span><\/p>\n

How many journeys have been completed for one client vs another?<\/strong><\/span><\/p>\n

How many journeys have been completed in that area?<\/strong><\/span><\/p>\n

Which is our busiest office and service area?<\/strong><\/span>
\n
\nAre our journeys actually increasing?<\/strong><\/span>
\n
\nDo we have enough drivers to cover demand?<\/strong><\/span>
\n
\nWhich passenger cancels the most?<\/strong><\/span><\/p>\n

Where is our most popular destinations?<\/strong><\/span>
\n
\nWhich driver has driven the most miles for us?<\/strong><\/span>
\n
\nWhich drivers have exceeded the 45p a mile annual mileage and payments?<\/strong><\/span>
\n
\nWhat fees are owed?<\/strong><\/span>
\n
\nHow does one postcode area compare to another?<\/strong><\/span>
\n
\nWho\u2019s our busiest passenger?<\/strong><\/span>
\n
\nHow many journeys did we complete this quarter versus last?<\/strong><\/span><\/p>\n

How many journeys still need a driver allocating?<\/strong><\/span><\/p>\n

Which is the most efficient service?<\/strong><\/span><\/p>\n

 <\/p>\n

\"Road

Here\u2019s some more reasons how data reporting can assist your services:<\/span><\/p>\n

Anticipating Demand and Needs<\/strong><\/h2>\n

Your services are always under pressure to deliver transport required to the right place at the right time.\u00a0 Your are under constant pressure not only to ensure the passengers arrive safely but also to learn about their individual needs.\u00a0 You need to adopt and sustain a long term working relationship with them so that they can feel comfortable with your services and trust you<\/span><\/p>\n

Giving Yourself the Best Chance of Funding<\/strong><\/h2>\n

Without accurate information relating to your services you can\u2019t provide accurate funding requests.\u00a0 With the right information surrounding all aspects of your services you can confidently request the finances you require to keep your services operational.\u00a0 You can also provide examples of the impact your services are having on the local community<\/a> year on year.\u00a0 That\u2019s valuable data.<\/span><\/p>\n

Delivering the Right Services<\/strong><\/h2>\n

By interrogating your data you can discover whether you are providing the right services in the right areas and to the right people.\u00a0 This helps with your decision making and ensures your funding goes further than it would otherwise.\u00a0 You can highlight those passengers who need further support and those that perhaps don\u2019t need to lean as heavily as you first thought on your support.\u00a0 You can use data capture to ensure your passengers are getting first rate services from you no matter what time of day as you learn about them, building confidence and trust in the process.<\/span><\/p>\n

Personalising Your Services via Your Data
\n<\/strong><\/h2>\n

Your services need to be able to react in real-time.\u00a0 With Road XS you can ensure your customer feel completely valued by showing them just how much you care by reacting in real-time to their needs and being able to report directly on how your services are used to validate your funding.\u00a0 Being able to react in real time and makes your passengers feel personally valued.\u00a0 Data offers the opportunity for interactions to be based on the personality of the passenger, by understanding their attitudes and considering factors<\/a> such as real-time location to help deliver personalisation in a multi-channel service environment.<\/span><\/p>\n

Improving the Passenger Experience<\/strong><\/h2>\n

Poor management of operations can and will lead to untold costly issues, including a significant risk of damaging the passenger experience, and ultimately your service loyalty. Applying analytics for designing, controlling the process and optimising your transport<\/a> operations ensures efficiency and effectiveness to fulfil passenger expectations and achieve operational excellence.<\/span><\/p>\n

Advanced analytical reports can be deployed to improve operational productivity and efficiency as well as optimise your service workforce according to needs and passenger demand. Data analysis also ensures on going improvements as you are able to react to changes in the services required faster than those who have no knowledge of the environment they are operating in.<\/span><\/p>\n

\"Road

Get Started…<\/strong><\/h2>\n

Sounds complicated? It is, but we’ve made it easy for you so you don’t have to worry!\u00a0 All you do is press a button and everything comes to life!\u00a0 The screenshots above show the simplicity in how Road XS provides you your data in a user-friendly way.\u00a0 All our reports are clear and easy to understand so you can operate fully informed.<\/span><\/p>\n

Get in touch<\/strong><\/a> to find out more and see how your services can be brought to life.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Recently there has been a lot of bad press relating to how companies collect and use the data of their customers.\u00a0 It needs to be stressed that this isn\u2019t the norm.\u00a0 The examples in the press highlight ways in which data is being used immorally for competitive gain and the world is just starting to […]<\/p>\n","protected":false},"author":1,"featured_media":4444,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"

Recently there has been a lot of bad press relating to how companies collect and use the data of their customers.\u00a0 It needs to be stressed that this isn\u2019t the norm.\u00a0 The examples in the press highlight ways in which data is being used immorally for competitive gain and the world is just starting to wake up to such practices.\u00a0 Despite the scaremongering going on surrounding GDPR, GDPR is actually a good thing.\u00a0 It helps prevent the horror stories you see in the papers and ensures companies and organisations comply with data protection regulations.<\/p>

One of the biggest frustrations in the past 12 months has been this concept of \u2018Fake News\u2019.\u00a0 It\u2019s stemmed really from marketing initially and then into the press. Shocking headlines to get you hooked, and studies conducted by \u2018experts\u2019 who are never verified.\u00a0 The worst of these stories are added as clickbait on the Internet to ensure you read the latest study supporting a particular product.\u00a0 Marketing is about getting people\u2019s attention and it worked.\u00a0 Then others tried it and before you know if we don\u2019t know fact from fiction.\u00a0 Then in 2016 along came The Donald\u2026it doesn\u2019t matter whether you love or hate him, he knew how to use it to his advantage (maybe even with a little help \u2013 time will tell).\u00a0 But enough about that\u2026<\/p>

Fake news and GDPR have got many worried about what data they can hold and whether it is even ethical to do so anymore.\u00a0 Managed in the right way it is - because it\u2019s your services data.\u00a0 If you misuse it against your privacy policies and procedures, that\u2019s when things go wrong.<\/p>

For example, at Road XS we never sell on the data to anyone else (which is what was happening in the headlines).\u00a0 We only seek to give you the best possible information to support your decision making and funding.\u00a0 We use your data (we are only the data processors) to save you time so that you don\u2019t need to manually create the reports and we use your feedback to improve our reporting so that you can spend time running your services in the most efficient manner possible.


<\/p>

Within Road XS we provide you the raw data of your services in lovely readable charts that you can interact with to bring your data to life.\u00a0 It\u2019s not fake, it\u2019s real and it all works in real-time.\u00a0 What you do with the reporting information thereafter is up to you, but it\u2019s our job to provide you the facts so that you can present your services to the world in a factual and professional manner.\u00a0 That\u2019s using data in the right way as it helps you answer questions such as:<\/p>

Why did we have so many cancelations this month?<\/strong>
Which is our busiest day?<\/strong>
Are our actually journeys increasing?<\/strong>
Do we have enough drivers to cover demand?<\/strong>
Where is our most popular destinations?<\/strong>
Which driver has travelled the most miles with us?<\/strong>
Which drivers have exceeded the 45p a mile annual mileage and payments?<\/strong>
What fees are owed?<\/strong>
How does one postcode area compare to another?<\/strong>
Who\u2019s are busiest client?<\/strong>
How many journeys did we complete this quarter versus last?<\/strong><\/p>

These are all questions and more that we can answer using data.\u00a0 Helpful right?\u00a0 The truth is, data collection used in the right way is a complete game changer.\u00a0 It\u2019s also how you can use software to your advantage.\u00a0 So don't be scared when you analyse your data.\u00a0 Mostof the time it'strend data and not related to any individual subject and it can make a BIG<\/strong> difference to your services.\u00a0 For example, one of our clients say an increase of 107% in one year on their services.\u00a0 It highlighted the need to increase their volunteer driver needs, so that's what they did.\u00a0 That's data being used the right way, but you never hear about the good things it can do!<\/p>

Here\u2019s some more reasons how data reporting can assist your services:<\/p>

Anticipating \u00a0Demand and Needs<\/strong><\/h2>

Your services are always under pressure to deliver transport required to the right place at the right time.\u00a0 Your are under constant pressure not only to ensure the passengers arrive safely but also to learn about their individual needs.\u00a0 You need to adopt and sustain a long term working relationship with them so that they can feel comfortable with your services and trust you<\/p>

Giving Yourself the Best Chance of Funding<\/strong><\/h2>

Without accurate information relating to your services you can\u2019t provide accurate funding requests.\u00a0 With the right information surrounding all aspects of your services you can confidently request the finances you require to keep your services operational.\u00a0 You can also provide examples of the impact your services are having on the local community year on year.\u00a0 That\u2019s valuable data.<\/p>

Delivering the Right Services<\/strong><\/h2>

By interrogating your data you can discover whether you are providing the right services in the right areas and to the right people.\u00a0 This helps with your decision making and ensures your funding goes further than it would otherwise.\u00a0 You can highlight those passengers who need further support and those that perhaps don\u2019t need to lean as heavily as you first thought on your support.\u00a0 You can use data capture to ensure your passengers are getting first rate services from you no matter what time of day as you learn about them, building confidence and trust in the process.<\/p>

Personalising Your Services via Your Data
<\/strong><\/h2>

Your services need to be able to react in real-time.\u00a0 With Road XS you can ensure your customer feel completely valued by showing them just how much you care by reacting in real-time to their needs and being able to report directly on how your services are used to validate your funding.\u00a0 Being able to react in real time and makes your passengers feel personally valued.\u00a0 Data offers the opportunity for interactions to be based on the personality of the passenger, by understanding their attitudes and considering factors such as real-time location to help deliver personalisation in a multi-channel service environment.<\/p>

Improving the Passenger Experience<\/strong><\/h2>

Poor management of operations can and will lead to untold costly issues, including a significant risk of damaging the passenger experience, and ultimately your service loyalty. Applying analytics for designing, controlling the process and optimising your transport operations ensures efficiency and effectiveness to fulfil passenger expectations and achieve operational excellence.<\/p>

Advanced analytical reports can be deployed to improve operational productivity and efficiency as well as optimise your service workforce according to needs and passenger demand. Data analysis also ensures on going improvements as you are able to react to changes in the services required faster than those who have no knowledge of the environment they are operating in.<\/p>

Sounds complicated? It is, but we've made it easy for you so you don't have to worry!\u00a0 All you do is press a button and everything comes to life!\u00a0 Get in touch<\/strong><\/a> to find out more and see how your services can be brought to life.<\/p>","_et_gb_content_width":"","footnotes":""},"categories":[36],"tags":[],"class_list":["post-4437","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights"],"yoast_head":"\nThe Key Benefits of Analysing Your Data - Road XS Community Transport<\/title>\n<meta name=\"description\" content=\"The secret asset to your community transport services is your data. By analysing your data via Road XS reports you gain invaluable insight to improve and personalise your transport services. Use transport software to your advantage and get the data right.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.roadxs.com\/insights\/benefits-of-analysing-your-data\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Key Benefits of Analysing Your Data - Road XS Community Transport\" \/>\n<meta property=\"og:description\" content=\"The secret asset to your community transport services is your data. By analysing your data via Road XS reports you gain invaluable insight to improve and personalise your transport services. Use transport software to your advantage and get the data right.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.roadxs.com\/insights\/benefits-of-analysing-your-data\/\" \/>\n<meta property=\"og:site_name\" content=\"Road XS\" \/>\n<meta property=\"article:published_time\" content=\"2018-05-08T10:14:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-03T12:39:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.roadxs.com\/wp-content\/uploads\/2018\/05\/road-xs-data-reports.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"853\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Road XS Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@road_xs\" \/>\n<meta name=\"twitter:site\" content=\"@road_xs\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Road XS Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.roadxs.com\/insights\/benefits-of-analysing-your-data\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.roadxs.com\/insights\/benefits-of-analysing-your-data\/\"},\"author\":{\"name\":\"Road XS Team\",\"@id\":\"https:\/\/www.roadxs.com\/#\/schema\/person\/9c37197aad33295a4418c2c33f4ead1f\"},\"headline\":\"Benefits of Analysing Your Data\",\"datePublished\":\"2018-05-08T10:14:46+00:00\",\"dateModified\":\"2024-05-03T12:39:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.roadxs.com\/insights\/benefits-of-analysing-your-data\/\"},\"wordCount\":1294,\"publisher\":{\"@id\":\"https:\/\/www.roadxs.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.roadxs.com\/insights\/benefits-of-analysing-your-data\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.roadxs.com\/wp-content\/uploads\/2018\/05\/road-xs-data-reports.jpg\",\"articleSection\":[\"Insights\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.roadxs.com\/insights\/benefits-of-analysing-your-data\/\",\"url\":\"https:\/\/www.roadxs.com\/insights\/benefits-of-analysing-your-data\/\",\"name\":\"The Key Benefits of Analysing Your Data - Road XS Community Transport\",\"isPartOf\":{\"@id\":\"https:\/\/www.roadxs.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.roadxs.com\/insights\/benefits-of-analysing-your-data\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.roadxs.com\/insights\/benefits-of-analysing-your-data\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.roadxs.com\/wp-content\/uploads\/2018\/05\/road-xs-data-reports.jpg\",\"datePublished\":\"2018-05-08T10:14:46+00:00\",\"dateModified\":\"2024-05-03T12:39:48+00:00\",\"description\":\"The secret asset to your community transport services is your data. 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